Water

                                                                                                                                                                                                                                                                           

Welcome to the City of North Platte’s Water & Sewer Departments Web Page.

 

Chris Holley
Water/Sewer Superintendent

Phone: 308-535-6740  Ext. 6

 

The North Platte Water/ Sewer Department is responsible for the public drinking water system and the sewer collection system which serves the citizens of North Platte.

 

Mission

Our mission is to provide efficient, effective, and reliable water and sewer utility services in a manner that respects the natural environment.

Vision

To manage our organization, water resources, and sewage collection system to meet evolving regulatory requirements, water supply needs, and customer expectations in the future.

 

Our Values:

Service: Our core purpose is to provide our customers with safe and reliable water and sewer services, in compliance with regulatory requirements. We strive to treat every customer fairly and respectfully, and to address their needs quickly and effectively.

 

Customer Confidence: We foster customer confidence through clarity, honesty, and transparency in all communications and work to educate our customers, community partners, and employees on the issues pertinent to responsible water resources management.

 

Personnel Dedication: We respect and value the contributions of all our personnel. We encourage employees to increase their professional value through personal growth, expanding their knowledge base and gaining experience within their field. We proactively build a competent, effective, and loyal staff.

 

Environmental Stewardship: We recognize and take seriously the responsibility of managing our precious environmental resources that are vital to human life and the economic health of our community. We are committed to safely complying with all applicable regulations to protect our valuable supply of high quality water.

 

Long Range Planning and Preparation: We challenge ourselves to meet the evolving needs of the future through foresight, solid and specific planning efforts, and maintenance of organizational flexibility. We prepare for the unforeseen through commitment to safety, security, and emergency preparedness.