Update 6/15/2022 at 12:30: WE ARE NOW ABLE TO SEND FAXES – still can’t receive them – BUT WE CAN NOW SEND FAXES IN THE TLC (computer center on 2nd floor)
Updated 5/9/2022 at 11:30: City IT is continuing to work on this – there is no time estimation on when we might be able to offer this service again.
Updated 4/26/2022 at 14:45: City IT is working with our provider to switch a line and obtain an adapter. This is a result of our phone system switch over last week.
Updated 4/25/2022 at 11:25 am: We tested the faxing service from our end, it is still not working.
Updated 4/22/2022 at 2:39 pm: We tested the faxing service from our end, and it is still not working.
4/21/2022 12:52 pm: The North Platte Public Library Public Faxing Service is not available at this time. We will update this post when it works again. We apologize for any inconvenience.
Alternative North Platte Area Faxing Services:
- UPS Store 410 E Leota #5 in Riverside Plaza 308-534-6634
- Love’s Truck Stop Exit 179 on I-80 3211 S Newberry RD 308-534-4610
- Some of the area hotels / motels may have business centers that allow public faxing.
Download and print an Entry Form (PDF) or pick one up at the Library
North Platte Public Library | 120 W 4th ST | North Platte NE 69101
FOR RELEASE: February 1, 2021EFFECTIVE DATE: February 1, 2021 FOR MORE INFORMATION CONTACT:Cecelia Lawrence, Library DirectorNorth Platte Public Library120 West 4th StreetNorth Platte, NE 69101 308-535-8036 X3321 firstname.lastname@example.org
The North Platte Public Library is announcing its current policies and procedures, effective February 1, 2021.
HOURS OF OPERATION
- Monday-Friday: 9:00AM – 6:00PM
- Saturday and Sunday: Library is closed.
- *NEW* Do not enter the library if you are sick, someone in your household is sick, or you are caregiving for a COVID positive person, or are in quarantine because you have had a direct contact exposure.
- All persons visiting the library are required to use hand sanitizer before entering the main area of the library. This is for the safety of all citizens to limit contamination of library materials, computer keyboards, and library surfaces from the Coronavirus. Per Governor Rickett’s recommendation, facemasks and social distancing of six feet or more is encouraged and recommended.
- *NEW* Although the current Health Directive Measure calls for 100% occupancy for gatherings, the Library’s meeting room occupancy will continue to be at 35% or 25 persons due to the size of the room and the difficulty trying to remain socially distanced in such a small room.
- *NEW* Although the current Health Directive Measure calls for 100% occupancy, the Library’s Creation Station (makerspace) occupancy remains limited to 20% or five (5) people. In addition, everyone in the Creation Station is required to wear a face mask because of the small size of the room and the difficulty to socially distance.
- *NEW* Library staff are available to help eligible persons to sign up for the coronavirus vaccination. The vaccination shot is administered elsewhere, the library is providing registration assistance only.
- There continues to be a maximum time limit of two (2) hours in the library facility. Patrons using computers in the Library’s Technology Learning (TLC) Center have a once a day maximum time limit of 60 minutes. If you need additional time (for employment applications, educational coursework, filing taxes, and similar), please communicate that to the Library Staff member in the TLC.
- All library staff are required to wear masks when working with the public or working in a public area; and may be further protected as their comfort level dictates.
- The second floor library collections and services, including Computer Services, are available. Please note that due to social distancing guidelines, computer availability and technology assistance is limited.
- The Book Drop is open twenty four hours a day, seven days a week. All returned items and donations must be returned in the book drop and go through a 72 hour quarantine process.
The North Platte Public Library reserves the right to modify (stricter or loosen) these provisions of service based on Health Care Directives from the West Central District Health Department and/or City of North Platte Administration.
You are using the library at your own risk. The North Platte Public Library is not responsible if you contract coronavirus or any other communicable disease. We are taking all precautions to protect our staff and our patrons.
The North Platte Public Library
is excited to offer
CURBSIDE PICKUP SERVICE!
NOTE: Effective October 1, 2021 this service has been discontinued.
Here’s how it works:
- Request the items you want on hold. This is easily done by visiting the Library’s card catalog at: nppl.online/catalog If you aren’t sure how to request an item, watch this YouTube tutorial: https://www.youtube.com/watch?v=SLGLf8w1pns&t=5s OR–CALL the Library at 308-535-8036 X3310 and a library team member can place items on hold for you.
- Give the staff time to pull your items for you, usually 24 hours.
- The Library staff will call to let you know that your materials are ready for pickup.
- Enter the Library’s parking lot and pull up by the building OR pull into a parking space in the small lot adjacent to the library. Look for the curbside signage.
- TEXT the library at 308-280-2500 and simply state: I am here.
- An automated response will prompt you to click on a link to fill out your first and last name, library barcode, and vehicle description.
- Once that link has been made, you will start texting with library staff. We request that you allow 5-15 minutes for library staff to gather up your items and check them out. Then they will bring the items to your car.
- Please have your library card or driver’s license available so that we can verify that we checked out to the correct person.
- Open your trunk or unlock your door. Once staff have verified your identification, they will place the items into your car.
- Enjoy your books and our new curbside service!
A FEW THINGS TO REMEMBER:
- This is a new service and we are working out the procedures, so please be patient with us.
- You MUST give the staff 24 hours to pull your material(s). Unfortunately, we do not have the staff to provide this service “on demand.” AND remember, the Library is only open Monday-Friday 9AM-6PM at the present time. So items are not pulled on the weekends.
- You MUST to have a cell phone with TEXT capabilities. At the present time, we are not offering a “call-in for pickup service,” as we are concerned about the staffing required for this service.
- You MUST have your LIBRARY CARD OR DRIVER’S LICENSE with you to use this service.
FREQUENTLY ASKED QUESTIONS
CAN I PICK UP LIBRARY ITEMS FOR MULTIPLE PEOPLE?
Yes–but you MUST have their library card physically present. After you text “I am here.” to 308-280-2500, and a link has been established with library staff. Tell them you are also there to pick up for List names and library card numbers. Staff will pull it all together and bring it out to your car. You will then need to hold up the library cards to verify pickup.
CAN YOUR STAFF PLACE MY BOOKS IN THE OUTSIDE BOOK DROP TOO?
Yes, provided you are also using the curbside pickup service as well. After the curbside pickup has been completed, and you have unlocked your door or opened the trunk, just ask the staff to grab the items to be returned and the staff will take them and put them into the book drop.
CAN I PICK UP MY INTERLIBRARY LOAN BOOKS WITH CURBSIDE?
Unfortunately, we are not able to manage money transactions at the car, so no. You will need to come into the library to pick up your interlibrary loan items.
CAN I PICK UP DVD’S?
Definitely! Any item you can put a hold on (books, audiobooks, large print books, children’s & Young Adult books, DVD’s and more), we would be happy to run them out to your car using our text messaging system!
CAN I SCHEDULE A SPECIFIC TIME?
No. We are starting with an affordable text based system that is set up to accommodate people as they arrive. If this service proves popular, we will invest more money and budget for a more robust curbside delivery system where you may be able to schedule a time.
WHAT HAPPENS IF I DON’T GET MY BOOKS PICKED UP?
After one week of being “On Hold,” the items will be checked in, thereby cancelling the hold for the patron. The item(s) will be placed back onto library shelves. The patron will need to request the items again.
WHAT HAPPENS IF I PULL UP, TEXT AND I GET THE RESPONSE THAT “CURBSIDE IS UNAVAILABLE”?
As we launch this new service, we are planning to offer it from 9AM-6PM. We are working to see if we can extending curbside hours to 7:30AM -6:30PM in February at least a couple days of the week. As of now, if you get a text response that curbside is unavailable, there would be 3 reasons that would happen:
- You are contacting us outside of regular library hours (currently M-F 9A-6P);
- Library staff forgot to “turn on” or “turn off,” the “available” setting within the curbside software.
- The Library is too short-staffed to offer this service