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Customer Service

Customer Service


Tony Miller
Utility Office Manager

We are local residents serving local residents.   From small to large, our Customer Service Representatives are always happy to answer our customers’ questions regarding Electric, Water, Sewer and Garbage services.


Our team of Customer Service Representatives strive to create an experience the businesses and residents of the City of North Platte can enjoy and appreciate.  We understand that utilities impact our customers’ lives every day, and we take pride in being an integral part in the daily function of our community.

Serving our community is an important responsibility that we all enjoy.  We strive to enhance the quality of life for the North Platte area through the utility services we provide, now and for future generations.



Municipal Light and Water 

201 West 3rd Street

North Platte NE 69101


Municipal Light and Water 

PO Box 490

North Platte NE 69103-0490

Hours of Operation

Business Office and Drive-Thru Window:


Open Monday through Friday 8:00 AM – 5:00 PM

Closed Saturday & Sunday, and all major holidays


Drop Boxes are available near our front door and at our drive-thru 24 hours a day, 7 days a week.

Contact Information

Phone              (308) 535-6740

Fax                  (308) 535-6748


Mission and Vision

Serving our community to enhance the quality of life through the utility services we provide, now and for future generations.