Library Announces COVID Modifications Starting February
North Platte Public Library | 120 W 4th ST | North Platte NE 69101
FOR RELEASE: February 1, 2021EFFECTIVE DATE: February 1, 2021 FOR MORE INFORMATION CONTACT:Cecelia Lawrence, Library DirectorNorth Platte Public Library120 West 4th StreetNorth Platte, NE 69101 308-535-8036 X3321 email@example.com
The North Platte Public Library is announcing its current policies and procedures, effective February 1, 2021.
HOURS OF OPERATION
- Monday-Friday: 9:00AM – 6:00PM
- Saturday and Sunday: Library is closed.
- *NEW* Do not enter the library if you are sick, someone in your household is sick, or you are caregiving for a COVID positive person, or are in quarantine because you have had a direct contact exposure.
- All persons visiting the library are required to use hand sanitizer before entering the main area of the library. This is for the safety of all citizens to limit contamination of library materials, computer keyboards, and library surfaces from the Coronavirus. Per Governor Rickett’s recommendation, facemasks and social distancing of six feet or more is encouraged and recommended.
- *NEW* Although the current Health Directive Measure calls for 100% occupancy for gatherings, the Library’s meeting room occupancy will continue to be at 35% or 25 persons due to the size of the room and the difficulty trying to remain socially distanced in such a small room.
- *NEW* Although the current Health Directive Measure calls for 100% occupancy, the Library’s Creation Station (makerspace) occupancy remains limited to 20% or five (5) people. In addition, everyone in the Creation Station is required to wear a face mask because of the small size of the room and the difficulty to socially distance.
- *NEW* Library staff are available to help eligible persons to sign up for the coronavirus vaccination. The vaccination shot is administered elsewhere, the library is providing registration assistance only.
- There continues to be a maximum time limit of two (2) hours in the library facility. Patrons using computers in the Library’s Technology Learning (TLC) Center have a once a day maximum time limit of 60 minutes. If you need additional time (for employment applications, educational coursework, filing taxes, and similar), please communicate that to the Library Staff member in the TLC.
- All library staff are required to wear masks when working with the public or working in a public area; and may be further protected as their comfort level dictates.
- The second floor library collections and services, including Computer Services, are available. Please note that due to social distancing guidelines, computer availability and technology assistance is limited.
- The Book Drop is open twenty four hours a day, seven days a week. All returned items and donations must be returned in the book drop and go through a 72 hour quarantine process.
The North Platte Public Library reserves the right to modify (stricter or loosen) these provisions of service based on Health Care Directives from the West Central District Health Department and/or City of North Platte Administration.
You are using the library at your own risk. The North Platte Public Library is not responsible if you contract coronavirus or any other communicable disease. We are taking all precautions to protect our staff and our patrons.
The North Platte Public Library
is excited to offer
CURBSIDE PICKUP SERVICE!
Here’s how it works:
- Request the items you want on hold. This is easily done by visiting the Library’s card catalog at: nppl.online/catalog If you aren’t sure how to request an item, watch this YouTube tutorial: https://www.youtube.com/watch?v=SLGLf8w1pns&t=5s OR–CALL the Library at 308-535-8036 X3310 and a library team member can place items on hold for you.
- Give the staff time to pull your items for you, usually 24 hours.
- The Library staff will call to let you know that your materials are ready for pickup.
- Enter the Library’s parking lot and pull up by the building OR pull into a parking space in the small lot adjacent to the library. Look for the curbside signage.
- TEXT the library at 308-280-2500 and simply state: I am here.
- An automated response will prompt you to click on a link to fill out your first and last name, library barcode, and vehicle description.
- Once that link has been made, you will start texting with library staff. We request that you allow 5-15 minutes for library staff to gather up your items and check them out. Then they will bring the items to your car.
- Please have your library card or driver’s license available so that we can verify that we checked out to the correct person.
- Open your trunk or unlock your door. Once staff have verified your identification, they will place the items into your car.
- Enjoy your books and our new curbside service!
A FEW THINGS TO REMEMBER:
- This is a new service and we are working out the procedures, so please be patient with us.
- You MUST give the staff 24 hours to pull your material(s). Unfortunately, we do not have the staff to provide this service “on demand.” AND remember, the Library is only open Monday-Friday 9AM-6PM at the present time. So items are not pulled on the weekends.
- You MUST to have a cell phone with TEXT capabilities. At the present time, we are not offering a “call-in for pickup service,” as we are concerned about the staffing required for this service.
- You MUST have your LIBRARY CARD OR DRIVER’S LICENSE with you to use this service.
FREQUENTLY ASKED QUESTIONS
CAN I PICK UP LIBRARY ITEMS FOR MULTIPLE PEOPLE?
Yes–but you MUST have their library card physically present. After you text “I am here.” to 308-280-2500, and a link has been established with library staff. Tell them you are also there to pick up for List names and library card numbers. Staff will pull it all together and bring it out to your car. You will then need to hold up the library cards to verify pickup.
CAN YOUR STAFF PLACE MY BOOKS IN THE OUTSIDE BOOK DROP TOO?
Yes, provided you are also using the curbside pickup service as well. After the curbside pickup has been completed, and you have unlocked your door or opened the trunk, just ask the staff to grab the items to be returned and the staff will take them and put them into the book drop.
CAN I PICK UP MY INTERLIBRARY LOAN BOOKS WITH CURBSIDE?
Unfortunately, we are not able to manage money transactions at the car, so no. You will need to come into the library to pick up your interlibrary loan items.
CAN I PICK UP DVD’S?
Definitely! Any item you can put a hold on (books, audiobooks, large print books, children’s & Young Adult books, DVD’s and more), we would be happy to run them out to your car using our text messaging system!
CAN I SCHEDULE A SPECIFIC TIME?
No. We are starting with an affordable text based system that is set up to accommodate people as they arrive. If this service proves popular, we will invest more money and budget for a more robust curbside delivery system where you may be able to schedule a time.
WHAT HAPPENS IF I DON’T GET MY BOOKS PICKED UP?
After one week of being “On Hold,” the items will be checked in, thereby cancelling the hold for the patron. The item(s) will be placed back onto library shelves. The patron will need to request the items again.
WHAT HAPPENS IF I PULL UP, TEXT AND I GET THE RESPONSE THAT “CURBSIDE IS UNAVAILABLE”?
As we launch this new service, we are planning to offer it from 9AM-6PM. We are working to see if we can extending curbside hours to 7:30AM -6:30PM in February at least a couple days of the week. As of now, if you get a text response that curbside is unavailable, there would be 3 reasons that would happen:
- You are contacting us outside of regular library hours (currently M-F 9A-6P);
- Library staff forgot to “turn on” or “turn off,” the “available” setting within the curbside software.
- The Library is too short-staffed to offer this service
Full details of changes and current COVID policies at the Library are available on the Library COVID FAQ page.
Notable Changes Effective November 16, 2020:
- Building Capacity is now 25%, not counting library staff. The Library is open to all ages.
- Meeting Room Capacity is 25% or 19 people. All meeting scheduling must be made through the Library Director at (308) 535-8036 x3321.
- All in-person Library programming has been cancelled through December 31, 2020. Please consider watching our virtual children’s programming on https://www.facebook.com/NorthPlattePL.
- The Creation Station (makerspace) is open, for training/certification and open build, by appointment only. Creation Station room capacity is three (3) people plus staff. Hours may be limited due to staff scheduling. All persons in the Creation Station must be masked. Please call 308-535-8036 x3320 to make an appointment for Creation Station use.
All other precautions and restrictions will continue:
- Required hand sanitizer use or immediate washing of hands with soap and water for a minimum of 20 seconds upon entry
- Maximum time in the building is 2 hours per person, with a daily limit of 60 minutes on public computers, unless cleared for additional time through communication with library staff. Please bring the sanitization card to the appropriate library staff upon ending your session so we can sanitize the station before the next user.
- Staff are required to wear masks in public areas and when assisting customers. Public are encouraged to wear masks. Social Distancing should be observed whenever and where ever possible.
- All returned materials and donations must be placed in the Book Drop or arranged for garage drop off (if over 30 items) and all returns and donations are required to go through a minimum 72 hour quarantine process. A 168 hour (7 day) grace period is in place on overdue fines to account for the quarantine period. Please place items in the book drop by the due date to avoid late fees.
- The drinking fountain and public phone are not available due to hygiene and sanitation concerns. Restrooms are open and cleaned only 1 time per day by custodial staff. Use at your own risk and discretion.
The North Platte Public Library reserves the right to modify (stricter or loosen) these provisions of service based on Health Care Directives from the State of Nebraska, West Central District Health Department, and/or City of North Platte Administration. You are using the library at your own risk. The North Platte Public Library is not responsible if you contract coronavirus or any other communicable disease. We are taking all precautions to protect our staff and our patrons.
For more details and full information, please visit the Library COVID Services FAQ at https://www.ci.north-platte.ne.us/library/faq/
Notable changes include:
- No longer required to check-in with staff during each visit, however hand sanitizer use or 20 second hand washing continues to be required for entry
- Teens Explore and Story Time in-person programming resumes (Wee Read is remaining online via the Library Facebook page at this time)
- Creation Station training and certification resume by appointment only, call 308-535-8036 x 3320
The North Platte Public Library will be dropping age requirements and reopening the 2nd floor beginning Wednesday, July 1, 2020. Please read full details and the press release.
The North Platte Public Library will be re-opening for restricted services on Monday, May 11, 2020 at 8:00 am.
Operational hours until further notice will be:
- Monday through Friday from 8:00 – 9:00 am – reserved for vulnerable population access
- Monday through Friday from 9:00 am – 5:00 pm – access open to anyone 14 years and older
- Saturday and Sunday – the Library will remain closed
- Book drop access for returns will be open 24 x 7 starting Monday, May 11, 2020 at 7:00 am until further notice.
All social distancing practices should be followed.
Please see our frequently asked questions page at https://www.ci.north-platte.ne.us/library/faq for in depth details about other restrictions.
While the North Platte Public Library remains closed to walk-in traffic and public usage, the Library will be re-opening its Book Drop beginning 8:00 AM Thursday, April 9, 2020. Yesterday, the Library received permission from the West Central District Health Department, Jim Hawks, City Administrator and Mayor Dwight Livingston to begin accepting library materials from those patrons who wish to return their items. Upon the return of these items, they will be put through a 72- hour quarantine process.
The Book Drop will only be open while library staff are in the building:
Monday-Friday 8AM-5PM, beginning on Thursday, April 9, 2020.
Other than during these newly established time periods, the book-drop will remain locked. It should be noted that this is opposite of normal business operations and that the library remains closed to the public until further notice.
JUST BECAUSE YOU CAN RETURN YOUR BOOKS, DOES NOT MEAN YOU HAVE TO RETURN THEM IMMEDIATELY.
If you are unable to return or choose not to for your own health and safety, please continue to hang on to them until this crisis has passed. Once the Coronavirus Situation has subsided and the North Platte Public Library reopens, please return library materials at that time. The library supports your decision to be safe and protect your health during this crisis. While library fines assessed prior to March 1, 2020 will remain on a library borrower’s account, NO ADDITIONAL FINES will be assessed from March 1, 2020 until after the Library reopens to the public for normal business. Library material due dates continue to be pushed into the future.
DO NOT RETURN LIBRARY MATERIALS IF YOU ARE SICK.
If you are sick—STAY HOME. For the health of library staff and the wellbeing of your family, wash your hands before returning library materials and wash your hands again when you return home. The book drop “handle” will be periodically wiped down throughout the day with a disinfectant.
DO NOT RETURN ITEMS IN REUSABLE PLASTIC OR FABRIC SACKS.
RETURNED ITEMS MUST BE PLACED INSIDE THE LIBRARY’S BOOK DROP – located next to the Library’s front door.
Do NOT leave library materials outside the library.
MAINTAIN SOCIAL DISTANCING WHEN RETURNING ITEMS.
Only one person should return library materials to the library at a time. WAIT IN YOUR CAR if another library patron is also returning items. IF you get out of your car to stand in line to return your materials—MAINTAIN SOCIAL DISTANCING by standing behind the red painted line every 6’ on the pavement in order to maintain a safe distance from each other.
IF SOCIAL DISTANCING is not observed, the book drop will go back to a locked/closed status.
Cecelia Lawrence, Library Director
North Platte Public Library
120 W 4th St
North Platte NE 69101
Effective Date/Time: March 16, 2020 3:00 PM
With the recent global pandemic declaration by the World Health Organization and the President of the United States involving COVID-19, the North Platte Public Library intends to take realistic, responsible steps to ensure our continued ability to provide library service for the City of North Platte and Lincoln County. Public safety and the safety of our staff are our number one priority. At the direction of Library Director, Cecelia Lawrence, the following steps are to be implemented immediately to protect our workforce and the public, while ensuring continuity of operations during this impending crisis.
1. All public meeting room use is suspended until further notice. Meeting Room Reservations will not be taken for meeting rooms until after April 20, 2020.
2. All Library programming is suspended and will resume when deemed appropriate.
3. The Technology Learning Resource Center (computer center) will be closed at 3PM today (March 16, 2020) and resume hours when deemed appropriate.
4. The Creation Station Makerspace lab will be closed and will resume hours when deemed appropriate.
5. Stay home if you are sick. Practice regular hand washing and cleaning. Do not touch your face.
The North Platte Public Library will remain open to serve the needs of the public to the best of our ability and we will continue our online presence, including the online catalog and online databases, as well as access to Overdrive and RBdigital for eBooks and downloadable audio books.
Free wifi is accessible for those bringing in their own devices. We are monitoring this crisis closely and look forward to restoring normal operations.