City of North Platte
City of North Platte
City of North Platte
City of North Platte
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Utilities
Utilities Banner City of North Platte: Municipal Light & Water: Basic Information

Municipal Light & Water Department

Jim Hawks

Interim Director



City of North Platte: Municipal Light & Water: Contact Information

Contact Information

Telephone: (308) 535-6740
Fax: (308) 535-6748
Website: http://www.ci.north-platte.ne.us/government/depts/mlw
Online Bill Pay: https://www.ci.north-platte.ne.us/ecare


City of North Platte: Municipal Light & Water: Location

Location

Municipal Light and Water

211 West 3rd Street

North Platte NE 69101



City of North Platte: Municipal Light & Water: Hours

Hours of Operation

Municipal Light & Water Office
Monday through Friday 8:00 am - 5:00 pm
Saturday & Sunday Closed


City of North Platte: Municipal Light & Water: Services

Municipal Light & Water Department - Services

Municipal Light & Water is responsible for providing customer service for electric, water and sewer customers. The customer service personnel are available to answer questions customers have regarding their utility bills and to process orders for transfer of service for utility customers that are moving.


To provide this service, Municipal Light & Water has on staff meter readers who read the customer's electric and water meters, a clerical staff for verifying and rendering utility bills and processing utility payments.


As a convenience to our customers, utility bills sent from our office include a return self addressed envelope for customers to use if paying by mail. These envelopes require no addressing. Customers can either mail us their payments or drop them off at the office located at 211 West 3rd Street. Our office is staffed from 8 AM to 5 PM Monday through Friday. Customers arriving after normal business hours can use the night depository. We provide a drive-through service window for your convenience and we have online bill paying at eCare. For customers who need to reach us in case of emergency or after hours, our phones are answered 24 hours a day.


We also offer a budget billing program, an automatic bank withdrawal or payment by credit card where you can choose the day of the month that you want to pay. If you would like to take advantage of either of these programs, please call our Customer service personnel.



City of North Platte: Public Service: Basic Information

Public Service Department

Public Service Department photo

Wesley A. Meyer

Director








City of North Platte: Public Service: Location

Location

Public Services Department

1402 North Jeffers

North Platte NE 69101



City of North Platte: Public Service: Contact Information

Contact Information

Telephone: (308) 535-6700
Fax: (308) 535-6713
Website: http://www.ci.north-platte.ne.us/government/depts/public_service/


City of North Platte: Public Service: Hours

Hours of Operation

Business Office
 
Monday through Friday 8:00 am - 5:00 pm
Saturday & Sunday Closed


City of North Platte: Public Service: Public Service Holidays

Public Service Holiday Schedule

The dates listed below indicate when the Public Service Department will be closed. For holiday weeks, except Thanksgiving, refuse collection may be accomplished on a day either earlier or a day later than their normal pick-up day. During the holiday week of Thanksgiving, collections may be two days early. Citizens should make sure their trash receptacles are in place for pick-up accordingly.


Public Service Office Holiday Schedule
January 1, 2014 Happy New Year! CLOSED
January 20, 2014 Martin Luther King Jr. Day CLOSED
February 17, 2014 President's Day CLOSED
May 27, 2014 Memorial Day CLOSED
July 4, 2014 Independence Day CLOSED
September 1, 2014 Labor Day CLOSED
November 11, 2014 Veteran's Day CLOSED
November 27, 2014 Happy Thanksgiving CLOSED
November 28, 2014 Happy Thanksgiving CLOSED
November 29, 2014 Happy Thanksgiving CLOSED
December 25, 2014 Christmas Day CLOSED


City of North Platte: Forms: Illicit Discharge Incident Form

Illicit Discharge Incident Form

Illicit discharge is any intentional or unintentional dumping of any substance other than storm water or fire suppression water into a municipal storm drainage system. All citizens are encouraged to report incidents involving illicit discharge and activities related to illegal dumping.


Illicit Discharge Hotline Form
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Email