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Utilities
City of North Platte: Municipal Light & Water: Services
Municipal Light & Water Department - Services
Municipal Light & Water is responsible for providing customer service for
electric, water and sewer customers. The customer service personnel are
available to answer questions customers have regarding their utility bills and
to process orders for transfer of service for utility customers that are moving.
To provide this service, Municipal Light & Water has on staff meter readers
who read the customer's electric and water meters, a clerical staff for
verifying and rendering utility bills and processing utility payments.
As a convenience to our customers, utility bills sent from our office include
a return self addressed envelope for customers to use if paying by mail. These
envelopes require no addressing. Customers can either mail us their payments or
drop them off at the office located at 211 West 3rd Street. Our office is
staffed from 8 AM to 5 PM Monday through Friday. Customers arriving after
normal business hours can use the night depository. We provide a
drive-through service window for your convenience and we have online bill
paying at eCare. For customers who need to reach us in case of
emergency or after hours, our phones are answered 24 hours a day.
We also offer a budget billing program, an automatic bank withdrawal or
payment by credit card where you can choose the day of the month that you want
to pay. If you would like to take advantage of either of these programs, please
call our Customer service personnel.
City of North Platte: Forms: Illicit Discharge Incident Form
Illicit Discharge Incident Form
Illicit discharge is any intentional or unintentional dumping of any substance other than storm water or fire suppression water into a municipal storm drainage system.
All citizens are encouraged to report incidents involving illicit discharge and activities related to illegal dumping.
Illicit Discharge Hotline Form
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